In February 2008, 'Ohana Health Plan ('Ohana) was one of two health plans awarded three-year contracts by the State Department of Health to provide services under the Hawai'i QUEST Expanded Access (QExA) program.

'Ohana Health Plan is managed by a local team of experienced managed care professionals and is offered by WellCare Health Insurance of Arizona, Inc.

• Over 140 associates to be staffed throughout Hawai'i.
• Over 60 in-house nurses and social workers to be staffed in Hawai'i.
• Several local offices throughout Hawai'i.

• To enhance our members' health and quality of life.
• To partner with providers and governments to provide quality, cost-effective health care solutions.
• To create a rewarding and enriching environment for our associates.

• Partnership
  Members are the reason we are in business; providers are our partners in serving our members; and regulators are the stewards of the public's resources and trust. We will deliver excellent service to our partners.
• Integrity
  Our actions must consistently demonstrate a high level of integrity that earns the trust of those we serve.
• Accountability
  All associates must be responsible for the commitments we make and the results we deliver.
• Teamwork
  With our fellow associates, we expect--and are expected to demonstrate--a collaborative approach in the way we work.

• More than 3,800 associates.
• Founded in 1985 and began offering Medicaid in 1994 (more than 23 years of health care experience).
• Largest Medicaid- and Medicare-only contractor in the nation.
• Serving the Medicare population in Hawai'i since 2006.
• Operates one of the original Medicare Part D plans in Hawi'i

• Over 2.5 million health plan members of which more than 1.36 million are Medicaid members.
• Medicaid members in Florida, Georgia, Illinois, Indiana, Missouri, New York and Ohio.
• Over 2,400 Medicare Advantage and Medicare Prescription Drug Plan members in Hawai'i.

'Ohana services under the managed care program include:

• Personalized service coordination for members
• Custom care planning for each member
• Access to a 24/7 health advisor hotline
• Services offered by local representatives and providers
• Expert, local provider relations and operations support
• Self-directed personal assistance programs
• HealthConnections program for access to community services
• Special targeted health programs (to address health care issues such as diabetes, obesity and depression)

• Partners with more than 67,000 physicians and other health care providers nationwide.
• Contracted with over 60,000 pharmacies nationwide.

Received the Senior Choice Gold Award in 2007 and 2008 for Excellence in Medicare Benefits Value.

• Kris Tanahara: (808) 533-4165 ~ kris@beckercommunications.com
• Lisette Gonzalez: (808) 533-4165 ~ lisette@beckercommunications.com
• Amy Knapp: (813) 290-6208 ~ amy.knapp@wellcare.com